Tom Clancy's The Division 2

19% of the longer reviews mention the story or campaign, and they disagree. Some enjoyed it ("The story is unique and I wanted to hear it all."). Others treat it as beside the point: "Story and characters aren't this game's strong suit, but they don't need to be." Critics find it forgettable: "The story and characters are also completely forgettable." The post-campaign twist frustrates some players who thought they had finished, because the Black Tusk faction retakes the map and your cleared control points with it ("because the black tusk take over the whole map afterwards"). Story added after launch through seasons divides people too: one player complains "You cannot replay past seasons," while another praises that "They also let you replay the old manhunts that have finished which most games now would not let you do."

14% of the longer reviews mention the expansions. Warlords of New York gets the warmer words ("The Warlords of New York expansion is a breath of fresh air."), and Battle for Brooklyn the cooler ones ("Brooklyn is absolutely garbage"). Reviewers disagree on whether the DLC is necessary: one says "you gotta buy dlcs or do stupidly hard quests" after level 40, another that "You can gain max level and gear without buying the DLCs." Some think the price is out of line with the base game: "having to pay 100% markup on dlcs when the game is 5 bucks on sale is insane." Two specific complaints recur:

• The New York jump skips your campaign. Taking the helicopter to New York boosts the character and completes the rest of the main story without a clear warning: "Launching a DLC campaign before finishing main campaign resulted in voiding whole lot of progression and achievements."
• Ultimate Edition owners missed Battle for Brooklyn. Buyers of the earlier Ultimate or Gold editions report that Brooklyn was not included when it arrived: "It seems that if you bought the Ultimate Edition before the Battle for Brooklyn DLC dropped, you’re not entitled to it." Two-thirds of the reviews raising this (20 of 30) were written in May 2025.

12% of the longer reviews talk about the grind, and they split along taste. Some find "the grind at endgame feels fulfilling and fun"; others say "this game also feels like a second job that I don't have time for." Veterans also complain about balance: most gear sets are not viable in the hardest content, and "you will be railroaded into using 3 specific gear sets otherwise you will literally get kicked out of groups." Prototype gear and Escalation, which one reviewer dates to Year 8, get pointed criticism. A long-time player calls Prototype gear a "Gear Reset with extra steps" and "a slot machine simulator," and another reviewer says Escalation "costs the host tokens to attempt each tier with minimal payout." One veteran feels that anything helping players is patched faster than the bugs that hurt them: "They will patch out anything that lets you get loot in any faster way than they intend, but leave glaring issues that prevent you from playing for weeks." Not every veteran wants less of it, though: one asks for "more endgame content like escalation" because older content had become easy.

Comparisons with the first game appear in 12% of the longer reviews. Some say the sequel wins on systems and the original on mood: "Less grindy that the first, better gunplay than the first, better end game than the first," and "The only thing D1 has over this game is immersion." Others side firmly with the original: "Worse than The Division 1 in pretty much every way except quality of life." A few want the first game's Survival mode back: "I wish we had the survival mode from Division implemented here," and "Maybe this game will be worth buying if Survival finally drops."

9% of the longer reviews mention the Dark Zone, Conflict or PvP. Some enjoy the risk, and others miss the first game's layout: "The dark zone is fun although it does not feel as interesting as the The Divsion's dark zone due to it being split up into 3 separate zones." Complaints focus on cheaters and on the power gap with veterans. 14% of the reviews that mention PvP also raise cheating, and players note "there is no in-game way to report a cheater." Another warns "you need atleast 1000 shu levels after level 40 just to not get steamrolled in pvp."

"One of the worst UIs I've ever seen," one new player writes. Confusing menus, the UI or the number of systems come up in 7% of the longer reviews, and another player says "even after 50 hours of playtime i still get lost." Others feel the game teaches itself in layers: "Each lvl tier unlocks more depth at each cap so its easier to learn at start and isn't too overwhelming." Some players share tips about systems the game never explains, such as when to start using the SHD watch progression after level 40.

5% of the longer reviews discuss the store, premium credits, battle passes or seasonal cosmetics. Defenders say "The game has no pay to win, the monetization is cosmetics (besides expansions), the battlepass isn't intrusive," and "Thankfully, buying that stuff is not a requirement to have fun." Critics feel attention goes to the store over fixes: "the developer is more concerned with adding cosmetic content so they can get money from microtransactions rather than fixing issues." New players also dislike the promotions shown on launch: "I have to skip through at least 5!!!!! more pop-ups for stuff to buy before they let me play the game I paid for." Time-limited seasonal rewards draw FOMO complaints.

Realism mode appears in 3% of the longer reviews, and more than half of all reviews that mention it (68 of 122) were written in March 2026. Fans loved it ("Finally a realism mode that makes the game fun." and "Im in love with the realism mode."), then objected that it was temporary: "ITS A LIMITED TIME EVENT?!??!?!?!?" Critics say it strips out the loot and that "enemies are still bullet sponges without the armor meters."